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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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dave w

September 5, 2024

5  out of  5
rating by dave w
"Had State farm since I was 16 years old 61 now,great company! I talked to Jennifer today and she easily answered all my questions, Rob give this young lady a raise!"
We responded:
"Dave, thank you so much for leaving a review! I always enjoy our conversations. Thank you for being a long-time customer, and your feedback means a lot to us. We look forward to serving you for many more years to come! Thanks again! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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Howard LaPointe

August 22, 2024

5  out of  5
rating by Howard LaPointe
"This State Farm agent and his staff are truly amazing! They are so helpful and they truly care about you. Everyone is so friendly and Rob himself is just one of the nicest people you would ever want to do business with. He is very honest and open to answering all your questions.Every Thanksgiving we receive a card telling us how much he appreciates our business and we find this just so very nice and thoughtful. When we were looking for earthquake insurance in another state he sent us an email with the companies that do insure homes there. Above and beyond are what you get with this agency and quite frankly we would not do business with anyone else. State Farm and Rob was one of the best decisions we ever made."
We responded:
"Thank you so much for taking the time to leave such a kind review. Your words mean a lot to us and we truly appreciate your feedback. It's customers like you that make our work so rewarding. We are thrilled to hear that you had a positive experience with us. Providing excellent service and ensuring customer satisfaction is our top priority, and we're glad we were able to meet your expectations. Once again, thank you for your kind words. It was a pleasure serving you, and we look forward to continuing to work with you! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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Mattie Keltz

July 1, 2024

5  out of  5
rating by Mattie Keltz
"I have nothing but good things to say about this company. They will find a way to help you if you run into any problems. Thank you to Jennifer for helping me solve my issues that I had today."
We responded:
"Thank you so much for taking the time to leave us a review, we really appreciate it!"
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Greg Wells

June 25, 2024

4  out of  5
rating by Greg Wells
"The best experience that I have had with an insurance company in 30 years!!!"
We responded:
"Hi Greg! Thank you for taking the time to leave us a review! We are happy to hear that you were satisfied with the service you received from our office. Thanks again!"
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Evelyn LaPointe

May 22, 2024

5  out of  5
rating by Evelyn LaPointe
"This is an amazing State Farm agency! Rob,Stacey and Jennifer respond quickly with rate quotes and answers to questions. They truly go above and beyond!"
We responded:
"Thank you so much for the kind review, Evelyn! We certainly love having you as a customer!"
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Kevin Perkins

February 7, 2024

5  out of  5
rating by Kevin Perkins
"Jenifer is awesome! Very friendly and informative!!"
We responded:
"Thanks, Kevin! We really appreciate the review! Thanks for being a customer!"
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Jennifer Noble

October 25, 2023

5  out of  5
rating by Jennifer Noble
"An amazing office that makes every customer feel like family."
We responded:
"Thank you!!"
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Adam Wiegand

October 25, 2023

5  out of  5
rating by Adam Wiegand
"One of the best insurance teams I have worked with. Actually care about their customers and have multiple ways of communication and that is key. 10 outta 10 service"
We responded:
"Adam- thank you so much for the review, we really appreciate it!"
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Dustin Baron

April 14, 2023

5  out of  5
rating by Dustin Baron
"Liz is always fast to respond, very helpful, and easy to work with."
We responded:
"Thank you so much for the review, Dustin! We appreciate your positive feedback! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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Bridget bowman

April 13, 2023

5  out of  5
rating by Bridget bowman
"Stacey is wonderful to have as an insurance agent. She is always polite & helpful with everything, no matter the situation."
We responded:
"Thank you, Bridget! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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Troy Pitts

March 13, 2023

5  out of  5
rating by Troy Pitts
"Had excellent help resolving my insurance issues I recommend them to anybody"
We responded:
"Troy, thank you for leaving a review and we appreciate having you as a customer! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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Andrew Petty

February 1, 2023

5  out of  5
rating by Andrew Petty
"This is a great State Farm office. Liz is always very pleasant and helpful whenever I have questions or need help."
We responded:
"Thank you, Andrew! We appreciate having you as a customer! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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Shontay Liljenberg

February 1, 2023

5  out of  5
rating by Shontay Liljenberg
"Very cool guy rob is the best one I've ever dealt with not only that they're affordable and they cover everything even easy to talk to And he stays on top of the problems hands down #1"
We responded:
"Thank you very much for the review, Shontay! We are very happy to hear you have been satisfied with your experience with our office! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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Jackie Luevano

January 14, 2023

5  out of  5
rating by Jackie Luevano
"I wouldn’t ever trade them for any other place! Definitely recommend they’re always so helpful and very nice! You will save a lot of money here and they have GREAT customer service!"
We responded:
"Jackie, thank you so much for the review! We really appreciate it! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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ashly ellison

January 13, 2023

5  out of  5
rating by ashly ellison
"I love the customer service at Rob's office. I have worked with Stacey for several year's and I have currently been working with Liz. I always have great service."
We responded:
"Thank you so much for the review, Ashly! We are happy to hear that you have been satisfied with the service you have received and we are very happy to have you as a customer! Thank you! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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Sierra Ellington

December 29, 2022

5  out of  5
rating by Sierra Ellington
"Great customer service I spoke with Stacey and she’s amazing! The process was very easy and straightforward. I’m now getting better coverage for less! Already recommended them to all of my family 😊"
We responded:
"Sierra- thank you for the review! We are very appreciative that you gave us an opportunity to earn your business! Thank you! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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Sardai' Smith-Miller

December 27, 2022

5  out of  5
rating by Sardai' Smith-Miller
"I went to the app to send in a quote request and Shara Bartlett got back to me asap .! She is the sweetest representative I’ve ever dealt with on the phone . Extremely helpful and knowledgeable, no matter how many questions I had she was more than willing to explain prices and let me know exactly what I’m paying for . I’m so glad I chose State Farm and I’m so happy that she’s my representative. I will be recommending her to anyone that I know needs insurance or wants to change insurance companies. Superb customer service experience.! She’s the best .! Thank you again Shara Bartlett."
We responded:
"Thank you for the review! We really appreciate that you took the time to detail your positive experience. We look forward to working with you! Thank you! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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Liz Mark

December 23, 2022

5  out of  5
rating by Liz Mark
"As both a team member and customer I have nothing but great things to say about Rob Isringhausen State Farm. It is a great feeling to know that our sole focus is taking care of customers when they need us most. Our insured are always our top priority! Everyone is so kind to work with. Highly recommend!"
We responded:
"Thank you!"
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Katie Long

December 21, 2022

5  out of  5
rating by Katie Long
"Fast and friendly service. Always responds to me and meets my needs!"
We responded:
"Thank you, Katie! We appreciate the review! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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Andrew Gilley

December 13, 2022

5  out of  5
rating by Andrew Gilley
"Incredibly helpful when my family relocated! Their office is so fast to respond and does an amazing job of keeping communication open. They are one of, if not the best, agents I've experienced."
We responded:
"Andrew, thank you for the review! We know relocating can be very stressful so we are happy to hear that we made that process just a little less stressful for you and your family. Thanks again! Your State Farm Agent in O'Fallon, IL Rob Isringhausen "
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Makayla Myatt

December 1, 2022

5  out of  5
rating by Makayla Myatt
"Super friendly and cheap"
We responded:
"Thanks, Makayla, glad we were able to help you! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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Joseph Moreland

November 29, 2022

4  out of  5
rating by Joseph Moreland
"Stacy is incredible she got my insurance down over $80 from allstates I've always liked State Farm I had it years ago and I'm glad to be back my insurance agent is a rock star and can't thank her enough especially it's expensive as life as in the Day and age Can't thank you enough for helping me out looking forward to doing business with you for a very long time"
We responded:
"Joseph, we're happy to have you back with State Farm and look forward working with you! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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Lori Rebello

November 22, 2022

5  out of  5
rating by Lori Rebello
"I just saved money on my car insurance with State Farm…it was easy! And the icing on top was the great customer service…Thanks Shara, for all your help!"
We responded:
"Lori, we are happy that we were able to help you! Thank you for leaving a review! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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Black Diamond

November 17, 2022

5  out of  5
rating by Black Diamond
"Friendly and professional handling all of my family insurance needs!"
We responded:
"Thank you for the review! We are glad to hear that you are happy with your experience! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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John Houston

November 16, 2022

5  out of  5
rating by John Houston
"I truly enjoy dealing with Rob and his staff. They are always ready to help me with whatever I need."
We responded:
"Thank you, John, we appreciate the kind words! Thank you for leaving a review! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"