Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ceaira F

Ceaira F

March 3, 2026

5  out of  5
rating by Ceaira F
"I have to say, the Rob Isringhausen‘s Team has worked with me and guided me through a lot. And plus, they have stayed on top of my rate to help me get the best one. Thank you guys!!"
Profile photo of William Jones

William Jones

March 2, 2026

5  out of  5
rating by William Jones
"Rob I. State Farm Insurance is great. Wonderful people to work with. They always take good care of me with my business. Keep up the great work. 👍🏽"
Profile photo of Nick Osborn

Nick Osborn

February 26, 2026

5  out of  5
rating by Nick Osborn
"Been great to work with"
Profile photo of Annie C

Annie C

February 24, 2026

5  out of  5
rating by Annie C
"I’m more than pleased with the service I have through State Farm. The roadside assistance was a life saver."
Profile photo of Clifton Leflore

Clifton Leflore

February 18, 2026

5  out of  5
rating by Clifton Leflore
"Wonderful"
Profile photo of Amanda Tipton

Amanda Tipton

February 16, 2026

1  out of  5
rating by Amanda Tipton
"BEWARE OF THIS AGENT! My rates were repeatedly increased throughout my 6+ claim-free years with this office. When I finally decided to shop rates, I was able to save $1,800 / year on my auto policies and $800 / year on my homeowners & got lower deductible & higher coverage. I sent an email to the agent's office to cancel my auto policies and was told they were unable to cancel my policies without a copy of my declarations page. Per State Farm policy, a declarations page is only needed for back-dated cancellations. I informed Jennifer at this office that I was not requesting a back-dated cancellation. I sent a total of FIVE emails requesting forward-dated cancellations. When I finally called the office to confirm my cancellation, the girl answering the phone refused to give her name & said everyone in the office was at lunch, but someone would call me back. I had to waste 25 minutes on the phone with corporate to actually get my policies cancelled."
Profile photo of Michael Pointer

Michael Pointer

February 16, 2026

5  out of  5
rating by Michael Pointer
"Best dang state farm office around. Jennifer and Stacy are always a great help with any situation you have and make the process of filing claims so simple and easy as possible."
We responded:
"Hey Michael, Thanks for choosing us and leaving such a great review! Hearing that your experience went well really makes our day. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! It was a pleasure to serve you."
Profile photo of Tim Pflasterer

Tim Pflasterer

February 2, 2026

5  out of  5
rating by Tim Pflasterer
"Rob and everyone at State Farm are fantastic! Extremely responsive and very helpful whether you reach out to them via phone call,text, or email all of your needs will be taken care of. Thank you from Katie Gehrer."
We responded:
"We appreciate the time you took to give us such a great rating! We value your feedback and look forward to seeing you again soon! We hope to continue exceeding your expectations with great service. Thank you!"
Profile photo of Jessica Lea

Jessica Lea

January 30, 2026

5  out of  5
rating by Jessica Lea
"I’ve been with Rob for several years now, and they are great. They always work with me to get the best rates for my needs, always answer all my questions. I would recommend them to anyone looking for competitive rates and great service."
We responded:
"Jessica, Thank you for the awesome feedback! It's feedback like yours that reminds us why we do what we do. We look forward to keeping up the great work! We're here for you anytime!"
Profile photo of Leonardo Ngunjiri

Leonardo Ngunjiri

January 24, 2026

5  out of  5
rating by Leonardo Ngunjiri
"This group here is supportive and always strive to give great service! Excellent!"
We responded:
"Hi Leonardo, We're delighted to hear about your experience! It's great to know that we were able to provide you with the highest levels of service. Please reach out to us with any additional questions or comments! We're here for you anytime!"
Profile photo of Jasmin Sutherland

Jasmin Sutherland

January 22, 2026

5  out of  5
rating by Jasmin Sutherland
"Great team! Everytime I call I receive excellent customer service and they always meet whatever needs I have at the time!"
We responded:
"Thank you, Jasmin! We appreciate the review!"
Profile photo of Dan Weiler

Dan Weiler

January 13, 2026

5  out of  5
rating by Dan Weiler
"Great rates and customer service. Highly recommend"
We responded:
"Thank you for the review and the wonderful compliment! We really appreciate it!"
Profile photo of Chad Bateman

Chad Bateman

January 13, 2026

5  out of  5
rating by Chad Bateman
"Always informative and great customer service! Been a long time member!"
We responded:
"Thank you for the review! We truly appreciate having you as a long-time customer and look forward to continuing to serve you for many years to come! Thanks!"
Profile photo of Kashondra Murphy

Kashondra Murphy

January 6, 2026

5  out of  5
rating by Kashondra Murphy
"I Love this office right here ❤️ This is the one. I switched to State Farm in August of last year and my insurance have increased by 800 dollars in 6 months! Ain’t no way I was getting took advantage of like that by Allstate. I’m so thankful for you guys and will Always recommend you to Anyone I know 🫶🏽"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that switching to State Farm has made such a positive difference for you. Our team is dedicated to providing outstanding service, and it means the world to us to know you feel that way. We truly appreciate your recommendation and look forward to continuing to help you with your insurance needs for years to come!"
Profile photo of Michelle Love

Michelle Love

January 5, 2026

5  out of  5
rating by Michelle Love
"Very nice office."
We responded:
"Thank you for the review and the kind words, Michelle; we really appreciate it!"
Profile photo of Beth Pruitt

Beth Pruitt

December 18, 2025

5  out of  5
rating by Beth Pruitt
"I love when I call and whether it’s rob or Jennifer I always get answered quickly and they take care of me very satisfied with them and have been for years!!!"
We responded:
"Thank you for the review! We’re delighted to hear that we have consistently provided you with prompt and helpful service. We’ll keep doing our best to make sure you’re always satisfied with our service! Thank you!"
Profile photo of Brent Doty

Brent Doty

December 16, 2025

5  out of  5
rating by Brent Doty
"Awesome service. Friendly staff. I would definitely recommend!!!!😊😊"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a great experience with our staff. Your recommendation means a lot to us! Looking forward to serving you again soon. Thank you!"
Profile photo of Tim Carter

Tim Carter

December 16, 2025

5  out of  5
rating by Tim Carter
"Great insurance company to work with. Rob is awesome."
We responded:
"Thank you, Tim! We appreciate the review and appreciate having you as a customer! Thanks!"
Profile photo of Miana Gordon

Miana Gordon

December 10, 2025

5  out of  5
rating by Miana Gordon
"Always have had great customer service every single time I’ve called"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service from our office. If you ever have any questions or need assistance, we’re here to help! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
Profile photo of Howard LaPointe

Howard LaPointe

December 5, 2025

5  out of  5
rating by Howard LaPointe
"This State Farm agent and his staff are truly amazing! They are so helpful and they truly care about you. Everyone is so friendly and Rob himself is just one of the nicest people you would ever want to do business with. He is very honest and open to answering all your questions.Every Thanksgiving we receive a card telling us how much he appreciates our business and we find this just so very nice and thoughtful. When we were looking for earthquake insurance in another state he sent us an email with the companies that do insure homes there. Above and beyond are what you get with this agency and quite frankly we would not do business with anyone else. State Farm and Rob was one of the best decisions we ever made."
We responded:
"Thank you so much for taking the time to leave such a kind review. Your words mean a lot to us and we truly appreciate your feedback. It's customers like you that make our work so rewarding. We are thrilled to hear that you had a positive experience with us. Providing excellent service and ensuring customer satisfaction is our top priority, and we're glad we were able to meet your expectations. Once again, thank you for your kind words. It was a pleasure serving you, and we look forward to continuing to work with you! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
Profile photo of Margaret Williams

Margaret Williams

November 26, 2025

5  out of  5
rating by Margaret Williams
"I have always had a wonderful experience with Rob and his knowledgeable staff at State Farm"
We responded:
"Thank you for the review! We are glad to hear that our team has provided you knowledgeable and excellent service. We appreciate having you as a customer. Thank you!"
Profile photo of Maddison Kaiser

Maddison Kaiser

November 25, 2025

5  out of  5
rating by Maddison Kaiser
"Ive had my home and auto insurance through them for several years and they’ve always been friendly and helpful. My auto price has even gone down a bit which is an added bonus."
Profile photo of Zach Dinges

Zach Dinges

November 25, 2025

5  out of  5
rating by Zach Dinges
"Cheap rates and amazing customer service!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Profile photo of Arnold Neely

Arnold Neely

November 24, 2025

5  out of  5
rating by Arnold Neely
"Rob Isringhausen – State Farm Insurance Rob and his team are truly top-tier. Every time I call, they’re friendly, patient, and always willing to help even when I know I’m asking a million questions. Their customer service is A1 every single time. I really appreciate having Rob as my insurance agent. His team makes everything smooth, clear, and stress-free. Highly recommend him and his team."
We responded:
"Thank you for your kind words! We’re delighted that our team has made your experience smooth, clear, and stress-free. We love helping people with their questions because there’s no such thing as a bad question! Your trust and recommendation mean a lot to us!"
Profile photo of Gina McKee

Gina McKee

November 21, 2025

5  out of  5
rating by Gina McKee
"Jennifer Noble is the ultimate professional! She has helped me twice over the phone and both times was able to resolve issues I had with my bank- including waiving fees :)"
We responded:
"Thank you so much for sharing your experience! We're thrilled to hear that Jennifer provided you with exceptional support. We’ll be sure to pass along your kind words to Jennifer—she’ll be delighted to know her efforts made such a positive impact. Thanks again for your feedback!"