Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tim Petty

Tim Petty

September 12, 2025

5  out of  5
rating by Tim Petty
"Rob and his team always available and friendly."
Profile photo of Chuck Schneebeli

Chuck Schneebeli

September 11, 2025

5  out of  5
rating by Chuck Schneebeli
"A huge tree hit our home in 2022. Rob was on it with advice. Had some issues with Wells Fargo not releasing enough of SF’s payment (in escrol) to start the $160,000 project. He attempted to help, and that was enough. Sometimes its more than just paying a bill each month when you get a good person to person connection during times of duress."
We responded:
"Chuck, Thank you so much for taking the time to leave a review. I often reflect back on your situation as a reminder that we never know what the next day will bring for all of us. Our customer's worst days are the days that we have to be at our best. Thank you again!"
Profile photo of Travis Esmon

Travis Esmon

September 10, 2025

5  out of  5
rating by Travis Esmon
"Great team! Always helpful and always saving me money!"
We responded:
"Travis- thanks for leaving a review, we appreciate it!"
Profile photo of Sharon Redinger

Sharon Redinger

August 29, 2025

5  out of  5
rating by Sharon Redinger
"I greatly appreciate the amazing customer service I receive every time I contact the office. This week Jennifer quickly helped me with estimates and changes with a new car; she was swift, kind and great to work with. Rob is always gracious answering all my questions when I call to discuss my coverages. I highly recommend working with Rob and his team."
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that our team has provided you with exceptional service. Our team strives to make every interaction smooth and helpful, and it's great to know that we hit the mark for you. We truly appreciate your recommendation and look forward to assisting you with anything you need in the future! Thank you!"
Profile photo of Greg Wells

Greg Wells

August 25, 2025

4  out of  5
rating by Greg Wells
"The best experience that I have had with an insurance company in 30 years!!!"
We responded:
"Hi Greg! Thank you for taking the time to leave us a review! We are happy to hear that you were satisfied with the service you received from our office. Thanks again!"
Profile photo of Haley Kemper

Haley Kemper

August 22, 2025

5  out of  5
rating by Haley Kemper
"Friendly staff very easy to work with for your insurance needs"
We responded:
"Thank you for the review! We're delighted to hear that our team made your experience easy and friendly. Thank you!"
Profile photo of Kevin Perkins

Kevin Perkins

August 22, 2025

5  out of  5
rating by Kevin Perkins
"Jenifer is awesome! Very friendly and informative!!"
We responded:
"Thanks, Kevin! We really appreciate the review! Thanks for being a customer!"
Profile photo of bytemehrd

bytemehrd

August 19, 2025

5  out of  5
rating by bytemehrd
"Been with the operator and owner for years. Always very nice and inciteful with the knowledge you need."
We responded:
"Thank you for the review! It's always our goal to provide a great experience for our customers. If there’s ever anything more we can do for you, please let us know—we’re always here to help!"
Profile photo of christy hahs

christy hahs

August 18, 2025

5  out of  5
rating by christy hahs
"The team at Rob Isringhausens office has been great. Always helpful and easy to work with! Anytime we need anything, the team is quick to assist. Very personable. Helped relieve my stress on many occasions!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
Profile photo of Ariel Henderson

Ariel Henderson

August 8, 2025

5  out of  5
rating by Ariel Henderson
"They are always friendly and prompt to answer any questions. They also call back in a timely manner so that you aren't waiting forever."
We responded:
"Thank you so much for the awesome feedback! We’re happy to hear we could help quickly and make things easy for you. If you ever need anything else, please let us know. Thank you!"
Profile photo of Logan Chance

Logan Chance

July 31, 2025

5  out of  5
rating by Logan Chance
"Rob’s office is seriously the best! Everyone is always so helpful and very easy to talk to. Very much recommended."
We responded:
"Thank you for your review! We're delighted to hear that you find our team helpful and approachable. Your recommendation means a lot to us!"
Profile photo of William Riley

William Riley

July 25, 2025

5  out of  5
rating by William Riley
"Rob was absolutely outstanding and responsive to everyone of my needs after an accident on the past Easter holiday weekend. He kept me informed on what the steps would be taken next and was readily available to answer any questions I sent either by phone call or by text. He is the reason why I’m staying with State Farm"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that we were able to support you promptly and keep you informed throughout the process. Providing responsive and attentive service is our top priority, especially during challenging times like after an accident. We're honored to have earned your trust and loyalty with State Farm. If you ever need anything else, please don’t hesitate to reach out!"
Profile photo of John Walton

John Walton

July 25, 2025

4  out of  5
rating by John Walton
"Service is always awesome Help is always available Clarification or understanding with anything is available"
We responded:
"Thank you so much for your gracious feedback! We truly appreciate your business and look forward to serving you for many years to come."
Profile photo of Melanie Schwartz

Melanie Schwartz

July 17, 2025

5  out of  5
rating by Melanie Schwartz
"Jennifer and Rob are awesome. Jennifer text me a reminder every month to let me know my payment is due soon. Jennifer is very pleasant, positive and kind. I would definitely recommend them for auto insurance and renters."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Matthew Culley

Matthew Culley

June 26, 2025

5  out of  5
rating by Matthew Culley
"Jenn was very helpful"
We responded:
"Matthew, Thank you so much for the five-star review! We're always happy to help and look forward to serving you again."
Profile photo of Erin Mahan

Erin Mahan

June 16, 2025

5  out of  5
rating by Erin Mahan
"I’ve been working with Rob’s office for 20 years and even after moving out of the area I continue to rely on Rob Isringhausen State Farm for our home and both vehicles. The service we’ve experienced has been so great and has put our minds at ease every step of the way! Will continue to rely on Rob has his team for all our insurance support."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thank you!"
Profile photo of Linhan Mei

Linhan Mei

June 5, 2025

5  out of  5
rating by Linhan Mei
"Best service . The whole office staff is patient understanding supportive and helpful. Highly recommend."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
Profile photo of Johnny Smoke

Johnny Smoke

May 16, 2025

5  out of  5
rating by Johnny Smoke
"Rob is friendly, polite, prompt, willing to help, knows the insurance business, and with great customer service."
We responded:
"Johnny- thank your for the review! We appreciate having you as a customer!"
Profile photo of Gabriele Newton

Gabriele Newton

May 13, 2025

5  out of  5
rating by Gabriele Newton
"Jennifer was very friendly and competent. Took care of my request to change insurance to new car efficiently"
We responded:
"Thank you for the review!! We’re thrilled to know you were satisfied with the service you received. Thank you for choosing State Farm for your insurance needs! Your State Farm Agen in O'Fallon, IL Rob Isringhausen"
Profile photo of Miguel Sostre

Miguel Sostre

May 8, 2025

5  out of  5
rating by Miguel Sostre
"Great insurance 👌"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of John Houston

John Houston

April 30, 2025

5  out of  5
rating by John Houston
"I truly enjoy dealing with Rob and his staff. They are always ready to help me with whatever I need."
We responded:
"Thank you, John, we appreciate the kind words! Thank you for leaving a review! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
Profile photo of Samuel Green

Samuel Green

April 25, 2025

5  out of  5
rating by Samuel Green
"Rob and Jennifer are great people to work with and they follow through on all my requests in a timely manner. Great customer service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
Profile photo of Ashley Couture

Ashley Couture

April 14, 2025

4  out of  5
rating by Ashley Couture
"The staff here are all knowledgable and hard working. They go out of their way to make sure your in good hands."
We responded:
"Your feedback is valued, and we appreciate the 4 stars! We’re so glad you had a good experience with us. Thank you for choosing State Farm for your insurance needs. Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
Profile photo of Jacquelynn Luevano

Jacquelynn Luevano

April 14, 2025

5  out of  5
rating by Jacquelynn Luevano
"10/10 recommend, everyone is so nice always and very helpful! Jenn is always so attentive and answers any questions i have!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
Profile photo of Gloria

Gloria

April 10, 2025

4  out of  5
rating by Gloria
"I haven't had any issues with them."
We responded:
"We appreciate your review! We’re striving to improve and love to hear any suggestions you have for how we can earn that fifth star! Thank you for choosing State Farm for your insurance needs! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"