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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Leah Dyson

March 27, 2025

5  out of  5
rating by Leah Dyson
"Great people and great company!"
We responded:
"We’re very appreciative of your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thanks! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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Israel Garcia

March 24, 2025

5  out of  5
rating by Israel Garcia
"Rob isringhausen branch of state farm is oneof the ive ever dealt with staff very pleasant and they are very professional ive with them close to ten years and never a problem great people keep up the great job Rob thanks"
We responded:
"We’re very thankful for your feedback! It’s has been our pleasure to assist you with your insurance needs. It's really been great getting to know you over the years. Thanks again! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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Christopher Hoffman

March 5, 2025

5  out of  5
rating by Christopher Hoffman
"Great customer service"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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Nick Barbee

March 4, 2025

5  out of  5
rating by Nick Barbee
"Really friendly employees always willing to help if needed."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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Maurice Thomas 1

February 28, 2025

5  out of  5
rating by Maurice Thomas 1
"Friendly customer service staff & they are great at meeting individual needs as well. I would recommend them to anyone."
We responded:
"Thank you so much for your kind words! We truly appreciate your positive feedback and are thrilled to hear that you feel confident recommending us to others. Your support means a lot to our team, and it motivates us to continue providing the best service possible. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Thanks again! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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Miana Gordon

February 26, 2025

5  out of  5
rating by Miana Gordon
"Always have had great customer service every single time I’ve called"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service from our office. If you ever have any questions or need assistance, we’re here to help! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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christy hahs

February 18, 2025

5  out of  5
rating by christy hahs
"The team at Rob Isringhausens office has been great. Always helpful and easy to work with!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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Jasmine

February 13, 2025

5  out of  5
rating by Jasmine
"Shout out to rob for helping me set up my insurance… Thanks again"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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Leonardo Molgado

February 7, 2025

5  out of  5
rating by Leonardo Molgado
"Es la mejor en aseguranzas, tienen un excelente trato al cliente y siempre tratan de dar solución a tus dudas o problemas, Gracias por su apoyo"
We responded:
"¡Agradecemos sus comentarios! Es un placer poder ayudarlo con sus necesidades de seguros. Si hay algo más que podamos hacer para ayudarlo, ¡háganoslo saber! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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jessy clark

February 3, 2025

5  out of  5
rating by jessy clark
"Great Customer Service. Accomodating and ready to help. Thank you for the great service."
We responded:
"Thank you so much for the kind review! We truly appreciate your kind comments and are thrilled to hear that you had a positive experience with us. Thanks again! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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D. Pm

January 21, 2025

5  out of  5
rating by D. Pm
"Great experience today with Jennifer at State Farm. She added my new car to my policy and I had the information in my email the same day. I really appreciate the excellent service I get at State Farm!"
We responded:
"Thank you for taking the time to share your positive experience with us! We are delighted to hear that you had a good experience and appreciate your business. Your satisfaction is our top priority, and we are always here to help with anything you may need in the future. If you have any questions or need assistance, please don’t hesitate to reach out. Thank you once again for your kind words! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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McKenzy McCollough

December 23, 2024

5  out of  5
rating by McKenzy McCollough
"Everyone at the office is so nice and helpful! They really helped me with the process of getting my insurance transferred over, which was so simple for me to do with the team. Thanks Rob!"
We responded:
"Hi McKenzy, Thank you so much for your kind words! We're thrilled to hear that your experience with us was simple and painless. Our team strives to make every interaction as smooth as possible, and it's wonderful to know we succeeded. Thanks again! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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Debra Marie

November 6, 2024

5  out of  5
rating by Debra Marie
"I have had Rob and his team working with me for a few years now and I am always impressed and utterly satisfied how wonderful they are. I personally couldn’t ask for a better insurance company. I appreciate everything you all do."
We responded:
"Thank you for taking the time to leave a review! We truly appreciate having you as a customer and are thrilled to hear that you have been satisfied with the service you've received. Your positive feedback motivates our team to continue delivering the best possible experience for our customers. Thanks again! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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Aaron Schmitt

October 28, 2024

4  out of  5
rating by Aaron Schmitt
"I don’t know a lot about insurance and with me being a young male I’ve always paid a high rate. Stacey is super helpful and got me a pretty cheap rate. She’s always responsive to my questions"
We responded:
"Thank you for your review! We appreciate your feedback. Our goal is to help people understand their coverage and explore their options. I'm happy to hear that we were able to help you. If you have any further questions or need assistance, please don't hesitate to reach out! Thanks! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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Tim Vaughn

September 25, 2024

5  out of  5
rating by Tim Vaughn
"Very nice people"
We responded:
"Thank you, Tim! We really appreciate the review and are very happy to hear that we provided you with 5-star service. Thanks again! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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Terrie Weber

September 25, 2024

5  out of  5
rating by Terrie Weber
"Great group of people there. Jennifer is awesome at answering questions."
We responded:
"Terrie, Thank you so much for leaving a review! We appreciate the kind words and are happy to hear that we were able to answer all of your questions for you. Thank you! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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Jaidyn Warren

September 25, 2024

5  out of  5
rating by Jaidyn Warren
"Incredibly friendly and helpful staff that makes every process seamless. They took time to explain everything clearly and went above and beyond to make sure I felt comfortable and informed. Highly recommend!"
We responded:
"Jaidyn, Thank you so much for taking the time to leave a review! We truly appreciate your kind words and appreciate the recommendation. Your feedback means a lot to us! Thanks again! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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Delphya Trimble

September 18, 2024

5  out of  5
rating by Delphya Trimble
"I had the pleasure of speaking with Jennifer and she was very nice and helpful. The staff are always friendly and helpful. They have helped me with changes to my policy and claims. I really appreciate that they keep me notified and updated on my policy, discounts, and other services they offer."
We responded:
"Delphya, Thank you for taking the time to leave a review! We are delighted to hear that you are satisfied with the service provided. Your feedback is greatly appreciated and encourages us to continue delivering excellent service to all our customers. If you have any further questions or need assistance in the future, please do not hesitate to reach out to us. We are always here to help. Thank you once again for your kind words! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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Dave

September 5, 2024

5  out of  5
rating by Dave
"Had State farm since I was 16 years old 61 now,great company! I talked to Jennifer today and she easily answered all my questions, Rob give this young lady a raise!"
We responded:
"Dave, thank you so much for leaving a review! I always enjoy our conversations. Thank you for being a long-time customer, and your feedback means a lot to us. We look forward to serving you for many more years to come! Thanks again! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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Howard LaPointe

August 22, 2024

5  out of  5
rating by Howard LaPointe
"This State Farm agent and his staff are truly amazing! They are so helpful and they truly care about you. Everyone is so friendly and Rob himself is just one of the nicest people you would ever want to do business with. He is very honest and open to answering all your questions.Every Thanksgiving we receive a card telling us how much he appreciates our business and we find this just so very nice and thoughtful. When we were looking for earthquake insurance in another state he sent us an email with the companies that do insure homes there. Above and beyond are what you get with this agency and quite frankly we would not do business with anyone else. State Farm and Rob was one of the best decisions we ever made."
We responded:
"Thank you so much for taking the time to leave such a kind review. Your words mean a lot to us and we truly appreciate your feedback. It's customers like you that make our work so rewarding. We are thrilled to hear that you had a positive experience with us. Providing excellent service and ensuring customer satisfaction is our top priority, and we're glad we were able to meet your expectations. Once again, thank you for your kind words. It was a pleasure serving you, and we look forward to continuing to work with you! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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Mattie Keltz

July 1, 2024

5  out of  5
rating by Mattie Keltz
"I have nothing but good things to say about this company. They will find a way to help you if you run into any problems. Thank you to Jennifer for helping me solve my issues that I had today."
We responded:
"Thank you so much for taking the time to leave us a review, we really appreciate it!"
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Greg Wells

June 25, 2024

4  out of  5
rating by Greg Wells
"The best experience that I have had with an insurance company in 30 years!!!"
We responded:
"Hi Greg! Thank you for taking the time to leave us a review! We are happy to hear that you were satisfied with the service you received from our office. Thanks again!"
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Evelyn LaPointe

May 22, 2024

5  out of  5
rating by Evelyn LaPointe
"This is an amazing State Farm agency! Rob,Stacey and Jennifer respond quickly with rate quotes and answers to questions. They truly go above and beyond!"
We responded:
"Thank you so much for the kind review, Evelyn! We certainly love having you as a customer!"
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Kevin Perkins

February 7, 2024

5  out of  5
rating by Kevin Perkins
"Jenifer is awesome! Very friendly and informative!!"
We responded:
"Thanks, Kevin! We really appreciate the review! Thanks for being a customer!"
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Jennifer Noble

October 25, 2023

5  out of  5
rating by Jennifer Noble
"An amazing office that makes every customer feel like family."
We responded:
"Thank you!!"